“Tourism and Hospitality – Say “YES” to New Adventures!” – We present eKapija’s new Special Edition Newsletter

Last year, Serbia was first in Europe in terms of the growth rate of tourist arrivals and overnight stays, mainly foreign guests, and revenues also set a record. Mountain centers in Serbia attract more and more tourists, as well as spas and city destinations. According to statistics, the number of guests from Europe and Asia is also increasing. Tourism officials in Montenegro and Bosnia and Herzegovina boast good statistical indicators when it comes to the number of guests and the number of overnight stays.

The tourist offer in these three countries is getting richer every year with hotels, wellness and spa facilities of high category, and there is more and more content for guests from the country and abroad who have more specific wishes and needs. And not only at the seaside, in the mountains and in the spas, but also in the city centers of the region. There are more capacities that meet the high demands of congress tourism, as well as carefully designed team building, gastronomic and wine tours, in which both domestic and foreign tourists have the opportunity to get to know the cultural and historical heritage of these areas.

In Serbia, Bosnia and Herzegovina, and Montenegro, attention is equally being paid more and more to investments in more luxurious facilities and tourist and hospitality real estate.

Despite all this, there is still talk about the unused potential of these three countries in the field of tourism and hospitality, but soon, all things considered, those potentials could be turned into well-used business opportunities that will increase the attractiveness and offer in all the mentioned areas.

We have analyzed in the new Special Edition "Tourism and Hospitality – Say “YES" to New Adventures!” what tourism officials and experts in the field of tourism and hospitality widely recognized as good practices and innovations and began to apply them, but also what could be implemented in order to raise tourism and hospitality in this region to a higher level.

In a conversation with Zafiris Lampadaridis, general manager of the Hyatt Regency Belgrade hotel, you will have the opportunity to find out why in the age of modern hotel management, taking care of employees is crucial for the success of the organization and why they should be seen as ambassadors within their business.

Andrej Sovrovic, Cluster General Manager for the company IHG Hotels & Resorts, reveals why the focus in the business of the Crowne Plaza Belgrade hotel remains on improving the guest experience with innovation and personalization of service, but also what is the significance of the return of the InterContinental brand to the Belgrade hotel map.

You will also find out why the condo business model is the dominant form of investment in luxury tourist real estate around the world and how Porta Rai Beachfront Hotel & Residences, in cooperation with Karisma Hotels & Resorts, successfully implements this model in Montenegro, allowing investors to own accommodation units within the complex while the hotel operator takes on all the responsibilities of managing, leasing and maintaining real estate. Take a look at the magic of Bilbo Baggins' houses, which spreads from Han Pijesak to Mostar, and discover what is the secret of "Hobbiton" tourism in Bosnia and Herzegovina and why this type of vacation attracts more and more people. Kursumlija and that part of Serbia are characterized by enchanting landscapes, and it is in this part of Serbia that the ANT Trade company plans to build a tourist complex with seven ethnic bungalows, a restaurant, a swimming pool and tennis courts near the settlement of Dankovice, and you will learn more about this in this special edition newsletter.

Sokobanja is one of the most famous spas in Serbia, and on the eve of the spring holiday season, you will have the opportunity to go to this green spa oasis located between the slopes of Rtanj and Ozren, as part of its spring offers for guests, prepared by the Sunce hotel, a step away from intact nature. And villages in Serbia are increasingly adapting to the needs and demands of guests of the most diverse tastes, and in what way rural tourism has been transformed so far and what luxury villas with swimming pools, canopies and saunas have to do with it, you will discover in a conversation with Milos Gajic from the Selo.rs portal. Ilija Radoman, the founder and owner of Noah's Ark Skadar Lake, who for several years has been organizing tourist tours around Lake Skadar in wooden boats that are made to be in natural harmony with the lake and its surroundings, reveals what it is that attracts more and more tourists from all over the world to these tours, as well as what can be seen and visited within them.

Even the mountains in Serbia attract numerous guests from year to year, but there are still beautiful mountains that are not sufficiently explored, and they certainly have something to offer to tourists. In the interview with Pavle Pavlovic, a licensed tourist guide, you will learn what mountain guides for Kraljevo and Loznica are and what their importance is when it comes to the development and improvement of mountain tourism and mountain tours.

The region is rich in various holiday destinations for guests of different generations, but it is known that, especially during the summer, a large number of our people like to go a little further, to coastal areas. Argus Tours, which has been organizing trips with love and attention to every traveler for decades, recommends some of the European and Asian destinations that could be interesting for tourists from these areas this summer.

You will be able to read why it is important to rely on professional equipment for these purposes in leading hotel chains, restaurants, but also in hospitals, nursing homes and other institutions that require flawless treatment of laundry, in the article in which we present Covels d.o.o., which is the authorized representative and distributor of Alliance Laundry Systems LLC, the world’s number 1 company in the production of professional industrial equipment for laundromats.

In this edition of the newsletter, with experts and competent and professional institutions from this field, we also analyzed how Serbia is currently creating its offer in accordance with the increasingly specific wishes of tourists, and one of the topics in focus was why cities in Serbia are becoming more and more attractive tourist destinations. With Sanin Ramezic, acting director of the Sarajevo International Airport, we discussed the results that this airport achieved in 2024, as well as what are the expectations in 2025 and what will be the priorities of the Sarajevo airport in the course of it.

And finally, find out what experienced tourism experts advise travelers and adventurers, as well as what other interesting things could mark the tourist year of 2025.

The Special Edition Newsletter can be found HERE.

eKapija.com Beograd

Hyatt Regency Belgrade Hotel a.d. Beograd

Hotel Crowne plaza Beograd

PK TREBIČ-SUNCE

Delta Holding d.o.o. Beograd

Argus Tours d.o.o. Beograd

Međunarodni aerodrom SARAJEVO d.o.o. Sarajevo

Covels d.o.o. Petrovaradin

Privredna komora Srbije

Ministarstvo turizma i omladine Republike Srbije

Prirodno matematički fakultet Novi Sad

Ant Trade d.o.o. Kuršumlija

Karisma Hotels Adriatic Montenegro d.o.o. Podgorica

Hyatt Regency Belgrade

Crowne Plaza Belgrade

InterContinental Belgrade

Hotel Sunce Sokobanja

IHG Hotels and Resorts

Delta Holding

Argus Tours

Sarajevo International Airport

Covels doo

Alliance Laundry Systems

ANT Trade

Chamber of Commerce of Serbia

Ministry of Tourism and Youth

Faculty of Sciences Novi Sad

Andrej Sovrović

Zafiris Lampadaridis

Sanja Đaković

Ivana Šagovnović

Sanin Ramezić

Miloš Gajić

Pavle Pavlović

special edition newsletter

tourism and hospitality

say yes to new adventures