Store charges $5 for "just looking"

Source: B92 Friday, 29.03.2013. 12:25
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Podeli

There's a store in Australia that really hates it when its customers walk around the store without buying anything.

Redditor BarrettFox posted a pic of a sign informing shoppers of a new fee at a specialty food store in Brisbane.

It's $5 for "just looking."

The fee exists to stop people from "showrooming" — which occurs when a customer looks at items in a physical store, then makes the purchase online.

The sign assures that you'll have the five dollars deducted from the final purchase price, so you'll get your money back if you buy something.

There has been high volume of people who use this store as a reference and then purchase goods elsewhere.

This policy is line with many other clothing, shoe and electronic stores who are also facing the same issue.

The policy is being ripped apart unanimously.

- It has to be the most misguided strategy we've seen for dealing with showrooming - wrote Matt Brownell at Daily Finance, adding: "The goal of any retailer should be to impress customers with competitive pricing and great customer service — not treat their customers with suspicion and hostility from the moment they walk in the door."

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