Registration of Users of Prepaid Mobile Telephony to Begin

Source: eKapija Sunday, 11.02.2024. 12:54
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The Ministry of Information and Telecommunications has published the Rules on the Technical Requirements for the Registration of End-Users of the Prepaid Service in the Official Gazette of February 2, 2024, and the adopted Rules came into effect on February 10, from when all unregistered prepaid users will be able to register at the branch offices, and online registration by using the scheme of electronic identification of the basic level of security will be introduced gradually as well, announced the Ministry of Information and Telecommunications.

– The Rules introduce the registration of end-users of the prepaid service in line with the Law on Electronic Communication, which will be mandatory from February 10, 2025. This means that, starting with said date, when buying prepaid mobile telephony cards, the users will have to register before using the new card, which they will be able to do at the branch offices or online, by creating an account in a fully safe way – the ministry clarifies.


As for those who already have prepaid cards, unregistered prepaid users will be able to use all the services until February 10, 2025, at the latest, and from that date, registration will be mandatory for both existing and new users. After February 10, 2025, the users of prepaid services which don’t register will only be able to use the service of making calls to emergency services or to the customer support system of the operator.

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