BlueCat Announces International Expansion by Opening Customer Care and Integration Development Center in Belgrade

BlueCat, the Adaptive DNS™ company, announced the launch of its first Customer Care and Integration Development Center in Belgrade, Serbia. The new office opened on January 16 and expands BlueCat’s award-winning customer service team, including its Premier and Enterprise Customer Support programs.

The new Customer Care and Integration Development Center will help BlueCat support the growing international demand for its DDI management platform — critical network infrastructure software that improves network access, control, automation, and security. DNS, DHCP, and IP address management are together known as DDI and provide the core services that enable network communications.

– Supporting our customers worldwide means being closer to where they are, understanding their unique issues, and being available when they need us – said Petrisa Pecnik, Chief Customer Officer at BlueCat.

– In Serbia, we have found talented people with the right mix of skills and real-world experience with network technologies, from telecom to multi- and hybrid cloud – he adds.

The center’s Integration Development team will allow BlueCat to accelerate and expand the delivery of third-party software integrations (e.g., ServiceNow, VMware, Splunk, Cisco Umbrella, etc.) that are critical to helping customers realize their network automation and security goals.

– Founded more than 20 years ago, BlueCat has been delivering industry-leading solutions for DNS, network automation, and security — via an integrated DDI management software platform — for the world’s largest organizations – said Chief Executive Officer Stephen Devito.

BlueCat Networks d.o.o. Beograd

BlueCat

Petrisa Pecnik

Stephen Devito

Cheryl Kerrigan

Customer Care and Integration Development Center

Premier

Enterprise Customer Support

DDI

ServiceNow

VMware

Splunk

Cisco Umbrella

DNS

network automation