Nine years of UNIQA osiguranje's success and responsible business operations in Serbia

UNIQA osiguranje, a leading insurance company in Austria and one of the 5 most successful ones in Serbia is celebrating this year 9th anniversary of business in our country.

UNIQA osiguranje operates on 19 markets in Europe and has more than 10 million satisfied clients. Over nine years of successful operations in Serbia, the company has poured more than EUR 60 m in different segments. In 2014, the acquisition process of Basler osiguranje totaling app. EUR 9 m has successfully ended after which UNIQA Srbija has 730 employees and 33 points of sale.

It is not a minor info that a company, fulfilling its commitments to the state, in the past nine years, paid more than RSD 3 billion for taxes and contributions.

As a socially responsible member of the community, over nine years, UNIQA supported tens of humanitarian projects, helped numerous health institutions, kids’ homes, educational and sports intuitions, built 4 basketball fields, provided support to UNICEF project "School without violence" and did a lot to promote quality of life in the community where it operates in. The company has invested nearly RSD 80 m in socially responsible projects and thus helped a return of the smile on endangered kids and then other population levels.

(Photo: Jelena Đelić)

According to the official NBS data, over the past 8 years in a row, UNIQA was communicated to be the most regular in damage compensation payments on motor vehicles which is a success we are especially proud of.

Upon 9 years of operations in Serbia, Gordana Bukumiric, the Executive Head at UNIQA osiguranje outlined: "Basic principles of UNIQA osiguranje are respect for the highest business standards, constant care for well-being of a client, innovative approach, introduction of new communication channels, products and services which adapt to clients’ needs, punctuality, speed and partner relations. Over the past 9 years, we have been cooperating successfully with half a million clients in Serbia for which we issued more than three million insurance policies. On the other hand, we want to be a fair neighbor for the community where we operate and to contribute actively to improvement of life quality for our citizens which is one of the company’s priorities".

UNIQA is a strong and recognizable brand which clients recognize a s a leader in innovations.

One of the ways we spread the awareness of citizens of the importance of prevention and health care is through MedUNIQA private health insurance which provides citizens with cots in treatment in more than 600 best private and state-owned health institutions in 60 towns. MedUNIQA contact center, available 24 hours a day is unique for providing advice and support to clients directly by doctors who respond to all calls from our citizens which gives necessary safety and trust. As a part of the promotion program of health prevention, during previous years, we organized nearly 2.000 free checks for citizens of Belgrade, Novi Sad, Nis, Subotica, Kragujevac, in special UNIQA medical trucks.

UNIQA osiguranje, as a symbol of quality and innovative business, was the first to introduce the concept of exclusive agencies. It is a new sales method which, under UNIQA group comprises international knowledge with local experience and promotes private and family business in Serbia. Until 2015, successful cooperation was made with 6 general agencies in Vojvodina and Belgrade.

Apart from numerous services and solutions which distinguish it from competitors, UNIQA is the only insurance company which has specially developed department for cooperation with banks – Bank insurance where it is a market leader.

The company won a number of awards and in 2012 it was announced the best insurance in Serbia by World Finance.

After successful business in 2014, total company’s business results over nine months 2015 outline that trend of successful operations has continued. It was best shown with the fact that total premium over the nine months in 2015 is for 13% higher compared to the same period last year and totals app. RSD 4,5 billon.

In the next period, UNIQUA has been continuing with a growing trend just like over the previous years, with responsible and expert business so that it would justify trust of its clients and continue business successes.